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DISTANCE SALES CONTRACT
DEFINITIONS
WEBSITE: It is the platform through which the SELLER sells its Products and Services to the Consumer over the internet and will be represented as https://www.flyingtiger.com.tr/ in this contract.
SELLER: The legal entity whose information is located in Article 1 of this Contract.
PRODUCT/PRODUCTS: All goods and services which are sold to CONSUMERS on the WEBSITE.
CONSUMER: Indicates the individuals who have ordered the PRODUCTS through the WEBSITE.
CONTRACT: Indicates the terms and obligations of the sales transaction realized by the SELLER to the CONSUMER through the WEBSITE.
The Seller’s Contact Information:
Address: Cumhuriyet Mahallesi Yeni Yol 1 Sk. Now Bomonti Apt. No: 2/12 Şişli/Istanbul,
Complaint Line : +90 850 433 90 96 (Customer Service)
Complaint E-Mail Address: contact@store-tr.flyingtiger.com.tr
Mersis No: 0728081986400001
Scope of the Contract: This contract regulates the rights and obligations of the parties regarding the sale and delivery to the Consumer of the following products/services (hereinafter referred to as “Product(s)”) that the Consumer wishes to purchase by placing an order on the WEBSITE, including the cases where the Consumer makes transactions via the application on his/her mobile device, and other aspects. After the Consumer approves this contract on the WEBSITE, the price and costs of the Product(s) ordered shall be collected by the payment method of his/her choice.
ARTICLE 1 - PARTIES
SELLER:
Title:
PERA BULVARI EV VE YAŞAM GEREÇLERİ ANONİM ŞİRKETİ
Address:
Cumhuriyet Mah.Yeniyol 1 Sokak Now Bomonti Apt. No: 2/12 Şişli/Istanbul
Phone:
+0850 433 90 96 (Customer Services)
Bank Account:
BANK :ZİRAAT BANKASI
SUBBRANCH : HADIMKÖY ŞUBESİ
IBAN NO : TR93 0001 0022 5797 7073 9550 01
CONSUMER:
Name, Surname / Title:
E-Mail:
ARTICLE 2 – CONTRACTUAL PRODUCT, PRICE, PAYMENT AND DELIVERY
PRODUCT:
Unit Price (Including VAT):
QTY:
TOTAL:
Order processing and shipping fees
PAYMENT TOTAL
DELIVERY INFORMATION:
INVOICE INFORMATION:
ARTICLE 3– RIGHT OF WITHDRAWAL AND NOTIFICATION OF WITHDRAWAL
3.1. The Consumer has the right to withdraw from the Contract within 14 (fourteen) days from the date of receipt of the Product without any justification and without penalty. The Consumer may also exercise the right of withdrawal within the period until the delivery of the goods.
3.2. The right of withdrawal period starts on the day the contract is concluded in contracts for the performance of services; in contracts for the delivery of goods, on the day the consumer or the third party designated by the consumer receives the goods. However, the consumer may also exercise the right of withdrawal within the period from the conclusion of the contract until the delivery of the goods. In determining the right of withdrawal period;
3.3. In order to exercise the right of withdrawal, (i) If the consumer is a member of the Website, he / she can go to the My Orders page and select the product he / she wants to return and the reason for return in the relevant order under the section “Easy Return” and send it to the return address by signing the e-invoice printout of the product / products with the Free Return shipping code provided by the Seller, (ii) Consumer, If he/she is not a member of the Website, after clicking the “Order Tracking” button at the top right of the Website home page, in the window that opens after clicking the “Order Tracking” button at the top right of the Website home page, he/she can write the e-mail address he/she used while placing the order and the order number in which he/she wants to cancel in the relevant boxes and click the “Inquiry” button, then go to the return page and select the product he/she wants to return in the relevant order under the “Easy Return” section and the reason for return, sign the e-invoice printout of the product(s) with the Free Return shipping code provided by the Seller and send it to the return address. (iii) Can follow the directions provided to it by reaching customer service via the phone number provided in the Seller Contact Information section of this information form or (vi) The explicit notification of withdrawal can be made via our e-mail address, contact address or phone number by filling out the sample withdrawal form in the annex of the Pre-Information Form.
3.4. Depending on the method preferred by the Consumer, the Consumer must send the product back within 10 (ten) days from the date of exercising the right of withdrawal. Alongside with the Product, the invoice, the box, packaging, standard accessories if any, and other products offered with the Product that was not under the description must be returned in a single package, complete and undamaged. The consumer is not responsible for the changes and deterioration that occur if the consumer uses the product in accordance with its functioning, technical specifications and instructions for use within the withdrawal period. Accordingly, the Consumer may lose the right of withdrawal if there is a change or deterioration due to the failure to use the Product in accordance with the instructions for use, technical specifications and operation of the Product until the date of withdrawal.
3.5. The Consumer is responsible for the return shipping costs if the Product is sent via the cargo companies specified by the SELLER during the withdrawal notice.
3.6. Within 14 (fourteen) days after the consumer exercises his/her right of withdrawal, all payments made by the Consumer for the relevant Product, including the delivery costs of the Product, if any (provided that the goods are sent back through the shipping vompany authorized by the SELLER for returns), will be reimbursed to the Consumer in accordance with the payment method used by the Consumer in purchasing the Product without any cost or obligation to the Consumer. In transactions made by credit card, after the refund of the Product cost is made by the SELLER to the bank, the reflection of the Product cost to the Consumer's bank account takes place after the relevant bank's refund process is completed.
3.7. In the event that the campaign limit amount issued by the SELLER falls below the campaign limit amount due to the use of the right of withdrawal, the discount amount benefited within the scope of the campaign shall be revoked.
Withdrawal notifications can be communicated to the Seller through one of the following options:
ARTICLE 4 - CASES IN WHICH THE RIGHT OF WITHDRAWAL IS NOT EXERCISABLE
4.1. In accordance with the applicable legislation, the Consumer does not hold the right of withdrawal in the following cases:
ARTICLE 5 – SPECIAL CONDITIONS TO BE APPLIED FOR CASES IN WHICH THE CONSUMER EARNS REWARD POINTS WHILE PURCHASING THE PRODUCT SUBJECT TO THE CONTRACT AND/OR PAYS THE SELLER BY SPENDING THE REWARD POINTS
ARTICLE 6 - PROVISIONS REGARDING SECURITY-PRIVACY, PERSONAL INFORMATION, ELECTRONIC COMMUNICATIONS AND INTELLECTUAL PROPERTY RIGHTS
ARTICLE 7- GENERAL PROVISIONS
ARTICLE 8- CONSUMER’S LEGAL RECOURSE / COMPETENT COURTS
ARTICLE 9 – OBLIGATION OF PAYMENT AND THE NOTICE OF WITHDRAWAL RIGHTS
Unit Price
(Including VAT):
……
Prices of order process and delivery:
TOTAL PAYMENT
9.11. Cases In Which The Right of Withdrawal Is Not Exercisable
In accordance with the applicable legislation, the Consumer does not hold the right of withdrawal in the following cases:
When you choose FSC®-certified goods, you support the responsible use of the world's forests, and you help to take care of the animals and people who live in them. Look for the FSC mark on our products and read more at flyingtiger.com/fsc